Salesforce
Operations Senior Manager
Global Alliances & Channel operations, including partner support workflows, reseller enrolment, M&A integration, offshore escalation, Quote-to-Cash transformation and operational governance.
OPERATIONS · TRANSFORMATION · STRATEGY
Global Operations & Business Transformation Leader
Turning business strategy into disciplined execution, scalable operations and measurable outcomes.
I am a senior operations professional with experience across technology, financial services and sales operations.
My work centres on translating business priorities into practical operating models, improving cross-functional execution and enabling teams to deliver consistent results at scale.
At Salesforce, my remit has included global partner operations, reseller enablement, partner support workflows, transformation initiatives and operational governance. I value clear accountability, thoughtful change leadership and strong stakeholder partnerships.
Operating models, governance and scalable support.
Process change, integration and execution.
Cross-functional alignment and performance.
Operations Senior Manager
Global Alliances & Channel operations, including partner support workflows, reseller enrolment, M&A integration, offshore escalation, Quote-to-Cash transformation and operational governance.
Manager, Global Program & Channel Operations
Led global programme and channel operations in a technology environment.
Compliance
Experience in a financial-services compliance environment.
Senior Sales Operations Analyst
Sales operations experience supporting business processes and operational execution.
Selected for Salesforce's COO Excellence Academy; described as a top 2% cohort.
Alliances & Channel Business Operations MVP recognition in Q2/Q3.
Recognised as EMEA Regional MVP.
Approval and reporting responsibilities for an annual global partner-incentive budget.
Additional recognition: 2024 nominations for Global Operations Impact and Outstanding Achievement Awards.
PROFESSIONAL NETWORK
For professional connections and conversations about operations, transformation and leadership, connect with me on LinkedIn.
Connect on LinkedIn ↗